Computer help
What happens during a remote IT support session
Never had someone fix your computer remotely? Here is exactly what happens, step by step, and how you stay in control the whole time.
#screen share See all articles
Never had someone fix your computer remotely? Here is exactly what happens, step by step, and how you stay in control the whole time.
Card payments are handled by Stripe inside this chat. We never see your full card number. See the IT support terms.
Want to talk to someone now? Call 1-888-711-9961.
Answer a few questions about your issue, and we will work with you to schedule a time for a technician to reach out.
Done explaining? This sends your issue and this chat to a technician, who will reach out to schedule a time to fix it.
Need help right away? Call 1-888-711-9961 — or leave your email and phone below.